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Winter Holiday Schedule

Refer to the schedule below for the days and times to make your request for benefit payment or to speak to a Customer Service Representative during the upcoming winter holidays.

Reminder: On holidays when your bank is closed, please allow additional time for a payment to reach your bank account or debit card.

January 2025

January 2025 calendar highlighting the date our office is closed for New Years and Martin Luther King Jr. Day

Wednesday, January 1 - New Year's Day

  • Online open: 6:00 a.m. to 8:00 p.m.
  • Phone to request benefit payments: See phone schedule.
  • State offices closed.

Monday, January 20 - Martin Luther King, Jr. Day

  • Online open: 6:00 a.m. to 8:00 p.m.
  • Phone to request benefit payments: Not available on Mondays.
  • State offices closed.


February 2025

February 2025 calendar highlighting the date our office is closed for Presidents' Day

Monday, February 17 - Presidents' Day

  • Online open: 6:00 a.m. to 8:00 p.m.
  • Phone to request benefit payments: Not available on Mondays.
  • State offices closed.
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