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    Winter Holiday Schedule

    Refer to the schedule below for the days and times to make your request for benefit payment or to speak to a Customer Service Representative during the upcoming winter holidays.

    Reminder: On holidays when your bank is closed, please allow additional time for a payment to reach your bank account or debit card.

    November 2024

    November 2024 calendar displaying dates our office is closed.

    Monday, November 11 - Veterans Day

    • Online open: 6:00 a.m. to 8:00 p.m.
    • Phone to request benefit payments: Not available on Mondays.
    • State offices closed.

    Thursday, November 28 - Thanksgiving Day

    • Online and phone: Not available.
    • State offices closed.

    Friday, November 29 - Day after Thanksgiving holiday

    • Online open: 6:00 a.m. to 8:00 p.m.
    • Phone to request benefit payments: See phone schedule.
    • State offices closed.


    December 2024

    December 2024 calendar displaying the date our office is closed for Christmas.

    Wednesday, December 25 - Christmas Day

    • Online and Phone: Not available.
    • State offices closed.


    January 2025

    January 2025 calendar highlighting the date our office is closed for New Years and Martin Luther King Jr. Day

    Wednesday, January 1 - New Year's Day

    • Online open: 6:00 a.m. to 8:00 p.m.
    • Phone to request benefit payments: See phone schedule.
    • State offices closed.

    Monday, January 20 - Martin Luther King, Jr. Day

    • Online open: 6:00 a.m. to 8:00 p.m.
    • Phone to request benefit payments: Not available on Mondays.
    • State offices closed.


    February 2025

    February 2025 calendar highlighting the date our office is closed for Presidents' Day

    Monday, February 17 - Presidents' Day

    • Online open: 6:00 a.m. to 8:00 p.m.
    • Phone to request benefit payments: Not available on Mondays.
    • State offices closed.
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