System availability

Employer self-service online and automated phone (IVR) system

The Employer Self-Service System (Web and IVR) will be down and unavailable due to maintenance on the following date(s) and time(s):

Please plan accordingly. We apologize for any inconvenience the system down times may cause you.

The following table shows when the online Employer Self-Service System is routinely **not available**:
Approximate time (Central)	Monday	Weekends
8:00 - 8:40 p.m.	All system functions unavailable	Generally available during daytime and evening hours. All system functions unavailable during late evening and early morning.
8:40 p.m. - 12:00 a.m.	Wage detail information is view-only for one half-hour (actual time varies)
1:00 - 1:30 a.m.	All system functions unavailable (Tuesday - Saturday)

Staff assistance is available on the telephone system at 651-296-6141 from 8:00 a.m. to 4:30 p.m., Monday through Friday, except on holidays.

The employer IVR (telephone system without staff assistance) is available during the hours that the online system is available.